Delivery and Payment

• Delivery time is calculated at checkout from the distance and kitchen load. It is approximate and not guaranteed: the actual time depends on weather conditions and other circumstances.
• The Seller is not responsible for delivery delays caused by force majeure (military actions, shelling, power outages, curfew; see Public Offer Agreement for details).
• If the courier arrived at the agreed time (within the window shown at checkout, or at the time you chose ±15 min), called you and waited at least 10 minutes, and you neither came out nor answered, the order counts as not accepted: the venue keeps it for 30 min, then disposes of it, and the amount paid for the prepared dishes is not refunded. A repeat delivery within that time is charged separately. If the courier did not arrive, it is not your fault.
• Check the completeness and appearance of the order upon receipt. Completeness claims are accepted only at the time of receipt.
• During an air raid alert couriers wait in a safe place, so delivery may be delayed. That time is not included in the calculated delivery time.

Available payment methods: